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Stand Out

Nov 10, 2021

This conversation weaves together our love of organizing and helping clients with the idea of  better understanding how to motivate and inspire clients who may not be excited about this particular prospect. Our guest today is Gretchen Rubin, she is the author of several New York Times bestsellers, Outer Order, Inner Calm, Better Than Before, The Happiness Project, Happier at Home, and The Four Tendencies. Gretchen has insight, not only into getting organized, or as she calls it, 'creating inner order and outer calm', but also has deeply explored motivation, personal preferences, and tendencies for ways of showing up. Gretchen delights in enormous readership of her blog and books which have sold more than 3.5 million copies worldwide in more than 30 languages. She has made frequent TV appearances and is in high-demand as a speaker. She’s also a CBS News contributor and on her weekly podcast, you can get direct access to Gretchen’s wisdom! Today we will be exploring both Outer Order, Inner Calm, and The Four Tendencies, so make sure to tune in for an amazing conversation with a super special guest!


Key Points From This Episode:


  • [0:04:35] Gretchen describes the concept of each of The Four Tendencies: upholder, questioner, obliger, rebel
  • [00:05:39] The difference between inner and outer expectations.
  • [00:05:56] Upholders: their motto is, “Discipline is my freedom.|
  • [00:06:05] Questioners: their motto is, “I’ll comply if you convince me why.”
  • [00:06:25] Obliger: their motto is, “You can count on me and I’m counting on you to count on me.”
  • [00:08:07] Rebel: their motto is, “You can’t make me and neither can I.”
  • [00:08:40] How to keep in mind tendencies when you are working with clients or customers.
  • [00:09:50] The thing about rebels and their partnerships; factors to keep in mind!
  • [00:13:08] We discuss the amount that outer order contributes to inner calm.
  • [00:14:40] Hobby organizers, inspired organizers, reluctant organizers, and wishful organizers.
  • [00:17:02] We talk about the highly sensitive person, and catering to them out of love.
  • [00:21:00] Is it your problem to solve? How to navigate different personalities.
  • [00:24:07] It’s not about throwing everything out, but rather the clutter that’s getting in the way of what’s important to you.
  • [00:25:09] What’s piquing Gretchen’s interest these days; My Don’t Break the Chain Tracker.
  • [00:27:43] More on Gretchen's Know Yourself Better Journal!


Links Mentioned in Today’s Episode:



Gretchen Rubin —

Gretchen Rubin on LinkedIn —

Gretchen Rubin on Twitter —

Gretchen Rubin on Facebook —

Gretchen Rubin on Instagram —

Outer Order, Inner Calm —

The Four Tendencies —

The Quiz

Happier with Gretchen Rubin —

My Don’t Break the Chain Tracker —

Know Yourself Better